Privacy Policy

Last updated: August 30, 2026

Introduction

Accuracy Backflow ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

Contact & Quote Form Information: When you submit a contact, quote, or service request through this website, we collect the information you provide in the form. Depending on the form, that may include your name (or first and last name), phone number, email address, requested service, service address, city, zip code, and any optional notes you include.
Repair Request Details: For backflow repair and fireline backflow repair requests, we may also collect device manufacturer, device model, and device size so we can prepare for service.
Payment Information: If you make a prepaid payment through this website, payment is processed by a third-party provider such as PayPal or Venmo. We do not store your full payment card details on this website. Those providers may collect billing and payment information needed to complete the transaction.
Usage & Device Information: Information about how you interact with our website, such as pages viewed, links clicked, approximate location derived from IP address, browser type, device type, and referring URL. This information may be collected automatically through cookies and similar technologies.
Cookies & Similar Technologies: We and our third-party partners may use cookies, pixels, tags, and similar technologies for website functionality, analytics, and advertising.

Analytics & Advertising Technologies

This website is built to use Google Tag Manager and related third-party analytics and advertising tools. Depending on which tags are enabled, those tools may include:

Google Tag Manager: a tag-management platform that can load other analytics and advertising tags on our site.
Google Analytics: to measure website traffic, page views, and how visitors use our site.
Google Ads: for advertising, conversion measurement, and remarketing.
Meta Pixel (Facebook / Instagram): for advertising measurement, audience insights, and remarketing on Meta platforms.

These vendors may set cookies or read device identifiers, collect usage data, and receive information about your visits to this website. Their processing is also governed by their own privacy policies. You can learn more and manage advertising preferences through tools such as Google Ads Settings , Google Analytics Opt-out , and Meta Ad Preferences .

We may also load fonts and other website assets from Google (for example, Google Fonts). Those requests can share technical information such as your IP address with Google.

We may store referral and campaign information locally in your browser to understand which pages and campaigns produce inquiries. This first-party attribution information may be retained for up to 90 days. We do not sell this data.

Third-Party Payment Processing

Payment transactions made through this website may be processed through third-party providers, including but not limited to PayPal and Venmo. When you pay online, you may be redirected to or interact with that provider’s checkout experience. Those providers process the transaction under their own terms and privacy policies, and they may collect and store payment, billing, and related information needed to complete the payment. We do not store your full payment card numbers on this website.

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide requested services
Schedule, confirm, and perform testing or repair work at the service address you provide
Process prepaid payments and related refunds or trip charges where applicable
Send follow-up communications about our services
Improve our website and customer experience
Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website, processing leads or payments, measuring site performance, and running advertising, including Google, Meta, and payment processors such as PayPal, provided they use the information to perform services for us or as otherwise described in their privacy policies.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law and our legal and business recordkeeping requirements.

Contact Us

If you have questions about this Privacy Policy, please contact us at info@accuracybackflow.com or call us at (972) 699-7156.